Kalmar maintenance and support services to enable continuous improvement of automation at Patrick Terminals’ Brisbane and Sydney terminals
CARGOTEC CORPORATION, PRESS RELEASE, 9 JANUARY 2020 AT 9 AM (EET)
Kalmar, part of Cargotec, has concluded a comprehensive software maintenance and support agreement with Australian terminal operator Patrick Terminals. The agreement, which covers the equipment automation systems at the company’s Brisbane and Sydney Automated Straddle Carrier terminals, was booked in Cargotec's 2019 Q4 order intake, with the agreement coming into effect from November 2019.
Patrick Terminals is Australia's leading container terminal operator, handling over three million TEU annually. The company operates some of Australia's most technologically advanced terminals at four strategically located ports: Brisbane Automated Straddle Carrier Terminal, Sydney Automated Straddle Carrier Terminal, East Swanson Dock Terminal in Melbourne and Fremantle Container Terminal in Western Australia.
Patrick Terminals' equipment fleet currently includes over 120 manual and automated Kalmar straddle carriers. Kalmar has supplied the software used to operate the 78 automated machines operating at the Brisbane and Sydney terminals, and has been supporting Patrick Terminals with software maintenance and support services since 2012. Since then, the two companies have collaborated closely to continuously improve the technology.
Under the new agreement, Kalmar will provide software maintenance and support including 24/7 on-call service. The agreement also covers all other aspects of the automation solution including platform compatibility, continuous improvement and optimisation, issue corrections and overall lifetime care of the solution. The services will be delivered via the Kalmar APAC customer support team based in Sydney.
Michael Houen, National Automation Manager, Patrick Terminals: “Partnering with Kalmar gives us continuity of support for our mission-critical automation technology, providing a solid base to continuously improve our operational productivity and reduce operational costs.”
Mika Seppä, Senior Director, Customer and Project Services, Kalmar: “With this agreement Patrick Terminals will be able to further enhance what is already a world-class automation solution to achieve higher levels of operational efficiency with lower operating costs. We have developed a highly successful partnership over the past seven years and are looking forward to making even bigger strides forward together in the future.”
Further information for the press:
Mika Seppä, Senior Director, Customer and Project Services, Kalmar tel: +1 562 618 4846, mika.seppa@kalmarglobal.com
Maija Eklöf, Vice President, Marketing and Communications, Kalmar, tel. +358 20 777 4096, maija.eklof@kalmarglobal.com
Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com
Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2018 totalled approximately EUR 3.3 billion and it employs around 13,000 people. www.cargotec.com
